Over-The-Phone Help

“Your company, The Electric Connection, has been doing excellent electrical work for my company for about twenty years now, from service calls, to electrical panel upgrades to complete warehouse remodels. I really appreciate your free-over-the phone electrical advice whenever I need it. You guys are the best!”

— Stanley Miller, Los Angeles

“We initially spoke with Kim on the phone who was very professional and helpful. Right away the customer service proved to be great.”

— Mary Walston, Los Angeles

“I sent an email list to the company and got a quick, very detailed response from the manager, with an estimate they ended up sticking to. I also talked on the phone with Kim, the owner, who answered more questions.”

— Pamela Thompson, Woodland Hills

“I phoned, received an estimate on the telephone. They arrived early (after calling to see if that was OK with me) were clean and polite. A good experience!”

— Stephen Beltston, Burbank

“I was confused about what kind of spotlight to buy for my art collection. I called after closing time and the receptionist put me on with the owner who told me exactly what I needed so that when I went to Lamps Plus, I purchased exactly the right fixtures and dimmers and bulbs.”

— Joseph Strickland, Brentwood

“I requested a rough phone estimate, and as part of that received itemized quotes for different tasks so that I could adjust my guess for price as I changed my mind about what I wanted to do.”

— James Pastore, Sun Valley