The Contractor Ten Commandments
The Contractor Ten Commandments is a 10 part series whitch highlights the importance of 10 key aspects of running a successful contracting business. Learn tips from a 30-year contracting veteran that will help separate your business from the rest.
What’s the big difference between figuring it out yourself or learning how from a Pro? How can trade school or working under a skilled journeyman change your profit margin?
What is the single biggest mistake that many contractors make when new customers call? What should you always talk with your customer about before starting work? How should you handle it with the customer if something unexpected comes up during a job?
Does it pay off to cut corners so that you can lower the price? Will it create better value for the customer if you run three jobs at once or do them sequentially one-at-a-time? What’s a simple step that you can take at the end of a job to increase your value and win your customer’s heart?
If you say that you’ll arrive at 8 a.m., but arrive at 7:45 instead, will this be good for customer relations? What’s the downside to telling yourself that you’ll take some time off to play on the weekend and then you don’t?
What will it hurt to give your customer $50 off if he pays in cash? How can being honest with yourself help you become one of the best contractors around?
Can operating legally save you from blackmail and extortion? What good does it do you to operate with a legal contractor’s license and all the other rigmarole that operating legally means?
When should you treat a non-paying customer gently and when should you say, “Listen, Buddy, if I don’t have that check here by tomorrow….”? Understanding the customer’s viewpoint can help you with collections and other contracting challenges.
Why the heck would anyone do the hardest thing first?
Isn’t contracting for hard men and hard numbers? What does making money have to do with intuition and trusting your instincts?
What simple step can you take each day to become a more successful contractor?